On March 12, PA American Water announced in an effort to keep its customers safe during the coronavirus pandemic, the company will be placing a moratorium and discontinuing service shut offs at this time.
PA American Water will continue to evaluate this moratorium as more information becomes available.
PA American Water will also begin the restoration of service to previously shut-off customers. The restoration may take some time, but we will work as quickly and safely as possible.
If your service has been turned off prior to March 12, 2020, we will restart your service.
Pennsylvania American Water has been focused on two high priorities as the spread of the coronavirus has evolved-- the health and safety of our employees and the health and safety of our customers.
As such, Pennsylvania American Water will also be suspending all non-essential field appointments and will limit the amount and nature of contact with customers during all emergency field appointments.
For more information, visit the PA American Water website.
[Posted: March 12, 2020] PA Environment Digest
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