Aqua Pennsylvania is reminding customers that its Helping Hand assistance program is available to low-income families who find it difficult to pay their water bills.
The Helping Hand program is multifaceted, offering customers a payment plan to pay down arrears and ensure their water isn’t turned off; an opportunity for customers who make payments on time to earn a monthly credit toward their arrears; and a conservation kit to help customers curb usage and therefore, reduce their bills.
The conservation kit includes leak-detection tablets, a low-flow shower head, low-flow aerators for kitchen faucets, and more. Customers who reduce their usage are also reducing their bills.
Interested customers can call Aqua at 877-987-2782 to find out if they qualify for Helping Hand. Aqua will refer eligible customers to a local agency to apply.
Aqua uses the following requirements to determine eligibility:
-- The customer’s household income is less than 200 percent of the federal poverty level;
-- The account is more than 21 days past due; and
-- The customer has at least $110 in unpaid water bills.
Customers who wish to contribute to the Helping Hand program may also call Aqua at 877-987-2782 or Click Here to download a Helping Hand flyer.For more information on drinking water service, visit the Aqua Pennsylvania website.